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FAQs

  • Click on the ‘shop now’ button anywhere on the website to proceed to cart

  • Standard shipping is 5-7 business days

  • We accept returns within 14 days of purchase as long as the towels are in the same condition as when delivered and unused.

  • Our packaging is created from recyclable materials.

  • Yes, if you are able to get to Algester, Qld you can collect. Place your order as normal, select ‘local pickup’ and once your order is ready we’ll SMS you with the collection time/place. If you need it urgently please call us to arrange a time.

Twisted Towels Hairdressing Towels Terms of Service

Last Updated: [20_09_23]

Welcome to Twisted Towels Hairdressing Towels (hereinafter referred to as "Twisted Towels"). These Terms of Service (the "Terms") govern your use of the Twisted Towels website (the "Website") and any products or services offered by Twisted Towels (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

1. Acceptance of Terms

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are using our Services on behalf of an organization, you are agreeing to these Terms on behalf of that organization and represent that you have the authority to bind the organization to these Terms.

2. Changes to Terms

Twisted Towels reserves the right to modify or revise these Terms at any time. We will notify you of any changes by posting the revised Terms on our Website with the "Last Updated" date. Your continued use of the Services after the effective date of the revised Terms constitutes your acceptance of the changes.

3. Use of the Services

3.1. Eligibility: You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you are at least 18 years old.

3.2. Account Registration: To access certain features of our Services, you may be required to create an account. You are responsible for providing accurate and complete information during the registration process and for maintaining the security of your account.

3.3. Prohibited Activities: You agree not to engage in any of the following activities while using our Services:

  • Violating any applicable laws or regulations.

  • Using our Services in any manner that could disrupt, damage, disable, or impair our servers or networks.

  • Attempting to gain unauthorized access to any part of our Services.

  • Uploading or transmitting malicious code, viruses, or any other harmful technology.

  • Violating the intellectual property rights of Twisted Towels or any third party.

4. Orders and Payments

4.1. Product Orders: When you place an order through our Website, you agree to provide accurate and up-to-date information. Twisted Towels reserves the right to refuse or cancel any order for any reason.

4.2. Payment: You agree to pay all fees associated with your order in the currency specified on the Website. Payment methods accepted will be clearly indicated during the checkout process.

4.3. Shipping and Returns: Shipping and return policies are described in detail on our Website. By placing an order, you agree to these policies.

5. Privacy

Your use of our Services is also governed by our Privacy Policy, which is incorporated by reference into these Terms. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

6. Termination

Twisted Towels may, at its discretion, suspend or terminate your access to the Services for any reason, including if you violate these Terms or engage in activities that could harm Twisted Towels or other users of the Services.

7. Disclaimer of Warranties

The Services are provided "as is" and "as available" without warranties of any kind, either express or implied. Twisted Towels does not warrant that the Services will be error-free or uninterrupted.

8. Limitation of Liability

To the extent permitted by law, Twisted Towels shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Services.

9. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law principles. Any legal action or proceeding arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in [Your Jurisdiction].

10. Contact Information

If you have any questions about these Terms or need to contact us for any reason, you can reach us at [Contact Email Address].

Thank you for choosing Twisted Towels Hairdressing Towels! We hope you enjoy our Services.

Note: This is a general template and should be reviewed by legal counsel to ensure it complies with all applicable laws and regulations specific to your jurisdiction and business.

Terms of Use

Privacy Policy for Twisted Towels Hairdressing Towels Website Products

Last Updated: September 20, 2023

At Twisted Towels, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your personal data when you use our website and purchase our hairdressing towels. By accessing our website and using our products, you consent to the terms outlined in this Privacy Policy.

Information We Collect

We may collect the following types of personal information:

  1. Contact Information: This includes your name, email address, phone number, and shipping address.

  2. Payment Information: When you make a purchase, we may collect payment card details, billing address, and other information necessary to process your transaction.

  3. Order Information: We collect information related to your orders, including order history, products purchased, and order preferences.

  4. Communication Data: If you contact us through email, chat, or other communication channels, we may collect and store those communications for customer support and record-keeping purposes.

  5. Website Usage Data: We automatically collect information about your interaction with our website, including your IP address, browser type, pages viewed, and duration of your visit. This information is used for analytical and security purposes.

  6. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to improve your browsing experience and collect data about how you use our website. You can manage your cookie preferences through your browser settings.

How We Use Your Information

We use your personal information for the following purposes:

  1. Order Fulfillment: To process and fulfill your orders, including shipping, payment processing, and customer support.

  2. Communication: To communicate with you about your orders, provide updates on products, respond to inquiries, and provide customer support.

  3. Marketing: With your consent, we may send you promotional materials, special offers, and newsletters. You can opt out of these communications at any time.

  4. Website Improvement: To analyze and improve our website, products, and services based on user preferences and behavior.

  5. Legal Obligations: To comply with legal and regulatory requirements, resolve disputes, and enforce our terms and conditions.

How We Protect Your Information

We take data security seriously and employ industry-standard measures to safeguard your personal information. This includes encryption, secure servers, regular security audits, and access controls. However, please be aware that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Disclosure of Your Information

We may share your personal information with:

  1. Service Providers: Trusted third-party service providers who assist us in operating our website, processing payments, and delivering products.

  2. Legal Compliance: When required by law, we may disclose your information to comply with legal obligations, respond to government requests, or protect our rights and interests.

  3. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the acquiring entity.

Your Choices

You have the right to:

  • Access, correct, or delete your personal information.

  • Object to the processing of your information.

  • Withdraw your consent for marketing communications.

  • Set your cookie preferences.

You can exercise these rights by contacting us using the information provided below.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page, and the date of the last update will be revised accordingly.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or the use of your personal information, please contact us at:

Twisted Towels Email: hello@twistedtowels.com Address: Shop 3, 65 Ridgewood Road, Algester 4115

We are committed to addressing your concerns and resolving any issues in a timely and transparent manner.

Thank you for choosing Twisted Towels. Your privacy is important to us.

Privacy Policy